At first, Qin suspected it was due to the insecurity of the bank to have his information leaked, but then he realized it was his own negligence to give out his own information through phone. The scammer claimed to be a bank employee, but only he was not.

Guangzhou local public security department is reported recently to have received dozens of similar cases, where victims have been deceived hundreds of thousands of yuan. A typical process of the cheats’ trick is like this: first, they contact the victims as customer service officials of respective banks to ask for credit card information for “internal review;” second, they call the banks to claim that they lost their card, and by providing the information gained from the real owners, they ask for new cards.

Officials said numerous cases happened without the banks’ awareness of the fraud and they issued new cards to swindlers. Victims often didn’t realize they’ve been cheated until they received their whopping credit statement.

One customer service official of Bank of China suggested that it is better for customers to set up their own passwords when applying for a credit card, or they would more likely be duped. She also said although most stores require customers to submit their signatures after they conduct a credit card purchase, not all customers do this and it is difficult to distinguish a cheat from a real owner from signatures.

She added that signatures are not a must during on-line shopping. An online tourism service agency said they only require customers to provide card number, card verification codes, its validity, and ID numbers to buy air tickets.

The public security department revealed several tricks of the scammers, such as using fake IDs to apply for credit cards and fake seals to get “no limit” business-used credit cards. Hard as the police are trying to strike the crime, swindlers are always a step ahead, creating more innovative tricks to cheat the public.

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