Many users of virtual assistance service set strict time limit for each task according to their own estimation. In some cases, the time limit is reasonable and acceptable but in other cases, the estimated time are not enough to finish tasks let alone that the task will be done excellently. It appears shrewd setting strict limits to prevent VA from wasting time; however, doing so, you are holding a double-edge sword with one threatening your interest. Haste makes waste. It is very likely that your project is done but with defects due to lack of time for QC.

In fact, the amount of time for task is calculated based on manifold factors of which many cannot be exactly quantificational gauged by time scale. At Bpovia, we take following aspects into consideration:

1 Get familiar with the task and fully understand the instruction.

2 Time spend on communicate.

3 Time spend on task.

4 Time spend on writing report, if necessary.

5 Time spend on quality control, if necessary. We have internal quality control procedure in order to provide high quality service to our clients.

The above five factor together determine how much time should be allocated to each task and ensure that the client will get a satisfactory outcome.

Bpovia has work out project plans for different kinds of task in order to help you with time control issue. For instance, 10 hours are enough for 1-2 researches, simple graphic design, translation etc. Technical support such as Website Maintenance, HTML / CSS modification, Blog / WordPress Maintenance and Online Forms/Widgets are best done on project basis of 40 hours. We also recommend full time (8hours 5days/month) service for clients who wants customized application designs, or is interested in China Business Development. (Click here to see the pricing)

Time is the core issue of virtual assistance service. Therefore both sides–clients and service provider—want to make the most of it. As a leading provider of virtual assistance service, Bpovia ensures state-of-the-art service using proper amount of time. Through years of perspiration and efforts, we won customer trust by integrity and professional way of doing business. We commit to employing client’s time in economical manner and all we want is your trust in our profession intuition.

Popularity: 2% [?]

BPO, BPOVIA, time control, virtual assistance

The following article is one of the best analysis of why Elance failed. You can read the original post here.

“Several important factors involved with their failure include: Too much competition, little service provider differentiation besides price, high service provider fees, no locality of services, ambiguous project descriptions, cheap Indians, as well as cheap Indians, and last but not least, cheap Indians.

Read more…

Popularity: 23% [?]

BPO industry, BPOVIA, Elance, ODesk, virtual assistance

(CNN) — The Internet has revolutionized many business sectors and has single-handedly created one — virtual assistance.

In recent years, thousands have switched their corporate jobs to work as virtual assistants for new bosses they may never actually meet. As independent contractors, they are engaged in all kinds of work ranging from bookkeeping, travel arrangements via phone, e-mail or fax, data entry, tax advice, accountancy to technology support. In spite of the fact that some bosses are only just coming to realize that administrative support can easily be done virtually, virtual assistance is in vogue.

Virtual assistance services have sprung up in such countries as the US, Australia, Canada and the UK. And the industry is now so popular that trade groups and websites begin to assist virtual assistants and try to attract potential clients.

The popularity of virtual assistance is attributable to the following two factors.

First of all, it is cost-effective. Employers are exempt from paying for extra office space, furniture, equipment or software, as well as additional cost for training, pensions or work insurance.

Secondly, virtual assistance sometimes can help employers make full use of time differences to meet deadlines.

http://edition.cnn.com/2003/WORLD/europe/12/19/globaloffice.virtual.assistant/

Popularity: 2% [?]

China, internet, Outsourcing, virtual assistance