The following article is one of the best analysis of why Elance failed. You can read the original post here.
“Several important factors involved with their failure include: Too much competition, little service provider differentiation besides price, high service provider fees, no locality of services, ambiguous project descriptions, cheap Indians, as well as cheap Indians, and last but not least, cheap Indians.
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Popularity: 8% [?]
BPO industry, BPOVIA, Elance, ODesk, virtual assistance
(CNN) — The Internet has revolutionized many business sectors and has single-handedly created one — virtual assistance.
In recent years, thousands have switched their corporate jobs to work as virtual assistants for new bosses they may never actually meet. As independent contractors, they are engaged in all kinds of work ranging from bookkeeping, travel arrangements via phone, e-mail or fax, data entry, tax advice, accountancy to technology support. In spite of the fact that some bosses are only just coming to realize that administrative support can easily be done virtually, virtual assistance is in vogue.
Virtual assistance services have sprung up in such countries as the US, Australia, Canada and the UK. And the industry is now so popular that trade groups and websites begin to assist virtual assistants and try to attract potential clients.
The popularity of virtual assistance is attributable to the following two factors.
First of all, it is cost-effective. Employers are exempt from paying for extra office space, furniture, equipment or software, as well as additional cost for training, pensions or work insurance.
Secondly, virtual assistance sometimes can help employers make full use of time differences to meet deadlines.
http://edition.cnn.com/2003/WORLD/europe/12/19/globaloffice.virtual.assistant/
Popularity: 3% [?]
China, internet, Outsourcing, virtual assistance