We organized some Frequently Asked Questions into different categories, please select a topic that you are interested in. Additionally, you can also search the entire FAQs by entering keywords below. If you didn't find the answer to your questions, please contact us!

How can I get started with BPOVIA?

Why BPOVIA is better than GetFriday?

What is your business hour?

Can I upgrade and downgrade between plans?

How can I know the process of my tasks? How can I control my time?

If I could not use up the hours I’ve bought, can I use it in the next month?

What are the Benefits of a Virtual Assistant (VA)?

What type of tasks can the Virtual Assistant execute?

Why choose BPOVIA Virtual Assistant Service?

What software and hardware skills do you have?

Can I get free trial of BPOVIA virtual Assistant service?

How do you maintain privacy of your clients?

How do you deliver finished results?

Can you work on weekend or holidays for some urgent tasks?

How do we communicate?

Where is my Virtual Assistant located?

View All BPOVIA Virtual Assistant Service topics

Should I use an agent in China, or should I deal directly with the manufacturers?

How long does it take to outsource manufacturing in China?

Pros and Cons of sourcing in china

Pros of outsourcing in China

What can happen if I do not proactively investigate the benefits of outsourcing in China?

Can you teach me some quick Chinese?

How difficult is it for me to travel to China to conduct business?

View All China Sourcing Service topics

What kinds of payment method do we accept?

How to pay BPOVIA?

What is your refund policy?

View All Payment topics