Privacy
Policy
BPOVIA Ltd. takes the
privacy of your personal information very seriously and will use your
information only in accordance with the terms of this Privacy Policy. In order
to operate BPOVIA’s services and to reduce the risk of fraud, BPOVIA Ltd.,
("BPOVIA" or "we") must ask you to provide us information about yourself and
your credit card and/or bank account when applying for one of BPOVIA’s services.
BPOVIA uses your information to process applications, complete transactions,
respond to your requests, deliver the services in which you enroll or for which
you apply, and notify you of special offers that we think may interest you. We
also use your information to provide you with a more effective customer
experience while interacting with our agents or our website.
We WILL NOT sell or rent your personally identifiable information or a list of
our customers to third parties. This Privacy Policy applies to all services that
are provided by BPOVIA Ltd.
By accepting the Privacy Policy and Terms of Service in registration, you
expressly consent to our use and disclosure of your personal information in the
manner described in this Privacy Policy. This Privacy Policy is incorporated
into and subject to the terms of the BPOVIA Terms of Service. This Privacy
Policy will take effect on January 1, 2008.
Information We Collect
To open an account with BPOVIA, you must provide your name, address, phone
number, valid e-mail address. In order to make payments or purchases on your
behalf, you may be required to provide credit card, debit card or bank account
information. This required information is necessary for us to process
transactions, protect you against credit card fraud and checking account fraud,
and to contact you should the need arise in administering your account.
How the Information is Used
We collect, store and process your information in order to 1) provide our
services and process your transactions, to 2) provide customer service, to 3)
determine your eligibility to receive offers for special features or products
and to 4) improve our products and services.
We disclose information that we in, good faith, believe is appropriate to
cooperate in investigations of fraud or other illegal activity, or to conduct
investigations of violations of our Terms of Service. We disclose information in
response to a subpoena, warrant, court order, levy, attachment, order of a
court-appointed receiver or other comparable legal process, including subpoenas
from private parties in a civil action.
Information Security
BPOVIA is committed to handling customer information with the highest
industry standards for information security. Credit card, bank account and other
personal information are stored only in encrypted form. We restrict access to
your personally identifiable information to employees who need to know that
information in order to provide services to you. We maintain physical,
electronic and procedural safeguards that comply with federal regulations to
guard nonpublic personal information.
Customer Service Correspondence
If you send us correspondence via e-mail, instant messenger, or facsimile, we
retain such information in the records of your account. All correspondence with
BPOVIA agents via telephone is recorded and stored in the records of your
account. We will also retain customer service correspondence and other
correspondence from BPOVIA to you for a period of six months. We retain these
records in order to measure and improve our customer service, and to investigate
potential fraud and violations of our Terms of Service. We may, over time,
delete these records if permitted by law.
Our Contact with BPOVIA Customers
We communicate with users on a regular basis via e-mail, telephone and instant
messenger to provide requested services, and we also communicate via these media
to resolve customer complaints. We use your e-mail address to confirm your
opening of an account with BPOVIA, to send information about important changes
to our products and services, and to send notices and other disclosures required
by law. Generally, users cannot opt out of these communications, but they will
be primarily informational in nature rather than promotional.
Changes to This
Policy
We may update this Privacy Policy from time to time as our Services change
and expand. If we are going to use or disclose your personally identifiable
information in a manner materially different from that stated at the time we
collected the information, you will have a choice as to whether or not we use or
disclose your information in this new manner. Any material changes will be
effective only after we provide you by e-mail with at least 30 days' notice of
the amended Privacy Policy (if you have closed your account with BPOVIA, you
will not be contacted to notify you of the amended Policy and your personal
information will not be used or disclosed in this new manner).
This Site Contains Links to Other Sites
BPOVIA Ltd. is not responsible for the privacy practices or the content of any
other websites to which the Site links or to which link to the Site. By clicking
on a link, logo or other item, please note that you may no longer be on the
BPOVIA Site. To check what Internet location you are on, note the URL at the top
and/or bottom of your browser. We encourage you to read the posted privacy
statement of that website whenever interacting with any website.
Questions and Suggestions
If you have questions or suggestions, please contact us at:
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