If you are on our 20 Hours or 40 Hours Plan, your un-used hours can roll over to next calendar month once. For example, if you have unused hours in August, you can roll over the unused hours to September, but the unused hours cannot roll over twice to October.
For 10 Hours Plan or Full-Time Monthly Plan, there is NO rollover for un-used service hours. In the event of cancellation, your rollover time, if any, is lost indefinitely. Rollover time is not redeemable for cash and is not transferable.